The pandemic has shifted so much when it comes to shopping, and small businesses have had to quickly adapt and transform in order to stay afloat. One of the biggest changes that retailers have had to integrate over the past year and a half is a contactless payment option.
“Consumers are not only moving online and to ecommerce, but they’re also demanding digital payments and commerce experiences in-store with things like QR codes, that enable secure contactless payment,” one expert says.
He continued: “They want to be able to buy online and pick up in-store, order online and pick up curbside, or try a shirt on in-store and have the right size and color be waiting in their online shopping cart. Consumers are demanding these new experiences and businesses need to quickly adapt to meet these new customer demands – and this is what is driving the need for business and payment systems.”